Jeena Customer Portal - Convenience a Click Away

15 Oct, 2020

Jeena Customer Portal has been developed by the Digital Solutions team at Jeena for offering end to end transparent solutions to customers. With the help of the portal’s avant-garde features, tracking and monitoring of shipments is a seamless and convenient affair.

The patent features of the Jeena Customer Portal are e-BL printing and customized DSR reports. Other features are Download Document for all products, Shipper Overseas, Credit Status Ageing, Service Excellence, Track and Trace, and Trends & Analysis. The portal is upgraded continuously to give the best possible experience to users.

Let’s have a look at what the latest upgrade has in store for users:

e-BL printing: 

  • Earlier, customers would have to go to Jeena office to get their bills. With this feature, the bills can be printed by the customers themselves 
  • Customers need not keep checking the portal to see if a bill is ready as Jeena triggers a message to the concerned customer when a new bill is ready for printing
  • Time & cost-efficient process
  • Better ease of operations

Customised DSR: 

  • Customers do not always want to see fields in their reports. Jeena Customer Portal gives them the freedom to choose fields of their choice
  • Customers can schedule their reports; daily, weekly or scheduler integrated
  • Dependency on operations team is reduced
  • Ability to send trigger mails of required format
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